Contact Us

At PetHarnessHub, we value clear communication and reliable support. If you have questions about a product, need assistance with an order, or simply want more information about our harness and leash collections, our team is always ready to help.

We aim to respond to inquiries as quickly as possible and provide helpful solutions whenever assistance is needed.

Customer Support

If you need help with any of the following, please feel free to contact us:

  • Questions about product sizing or features
  • Assistance with orders or shipping updates
  • Help with returns or exchanges
  • General inquiries about our store or products

Our customer support team is committed to ensuring that your experience with PetHarnessHub is smooth and satisfying.

Contact Information

PetHarnessHub

Address:
1270 Av. de la Montagne O
Québec, QC
Canada

Phone:
905-538-1947

Email:
support@petharnesshub.store

Response Time

Our support team typically responds within 1–2 business days. During busy periods or holidays, response times may be slightly longer, but we always strive to reply as soon as possible.

Before Contacting Us

To help us assist you more efficiently, please include the following information in your message if it relates to an order:

  • Your order number
  • The email used during checkout
  • A brief description of your question or concern

Providing these details helps us locate your order quickly and provide the best possible support.

Our Promise

Every customer interaction matters to us. Whether you are choosing your first harness for a new puppy or upgrading your pet’s everyday walking gear, we are here to help make the process easy and enjoyable.

Thank you for choosing PetHarnessHub. We appreciate your trust and look forward to assisting you.